03.06 - Scoping Topics: What happens if something doesn't migrate right?

We recommend that all migration specialists include a 30-day warranty.
What if something doesn't migrate right?
You should tell the client:
- As a precaution, after you do a restore, you keep a backup of their data and logs for 30 days.
- When you move data, all the data moves the same way all the time.
- If something isn't right, then it isn't right everywhere so it will be pretty easy to spot.
- Do not try to fix it themselves. They might break your ability to fix it.
- They should contact you and you will fix it at no cost.
What if the client finds an issue after 30 days?
- After 30 days, you delete the backup and logs from your system.
- Once that happens, you can't make any tweaks to the migration.
- If it takes 30 days to find an issue, it is going to be very small minutia.