Installing and Configuring Fiddler

Installing and Configuring Fiddler

Fiddler is a diagnostic tool that you can use to view and troubleshoot communication between Universal Migrator and cloud-based systems.  Fiddler must be running PRIOR to opening the application you wish to diagnose.  Therefore, you must close Universal Migrator prior to launching Fiddler.

Install Fiddler

  1. Open Universal Migrator and navigate to the Utilities tab
    Select Fiddler, the installer will start downloading.
  2. Once it finishes downloading, click on it to open the Installer
  3. Click I Agree
  4. Click Install
  5. Click Close

Configuring Fiddler

  1. Open Fiddler
  2. In the dialog that appears, click Cancel
  3. Click on Rules and ensure the following options are checked:
          -Hide Image Requests
          -Hide CONNECTS
          -Remove All Encodings
  4. Click Keep and change it to 1000 Sessions. 
  5. Click on Tools > Options
  6. On the Options window, click on the HTTPS tab and Check "Decrypt HTTPS Traffic".
    A series of prompts will appear.  Allow them all.
  7. Click on the Protocols text.
  8. In the dialog that appears, set it to the following value: 
    1. <client>;ssl2;ssl3;tls1.0;tls1.1;tls1.2


  9. Click OK to close all dialogs.
  10. (OPTIONAL)  Apply a filter by clicking on Filters > Use Filters > Show Only the Following... and providing a value that represents the API host name you need to troubleshoot: