Providing Remote TeamViewer Access

Providing Remote TeamViewer Access

TeamViewer provides a secure method of remotely accessing a PC, workstation or server.
In order to access the device, provide the following information the person you want to provide access to.

Do Not Use Secondary Admin Users

Although secondary admins often appear to have all the same permissions as the normal administrator, applications like SQL Server treat them differently and do not grant them all permissions.
This often increases cost and causes incomplete or delayed migrations.

Please ensure that you provide the actual Administrator user's information.  If you are not comfortable sharing the password of the actual Administrator's account, you should set it to something temporary that you are comfortable sharing.

Use the Correct TeamViewer ID

Info
These steps are only necessary when TeamViewer is installed on a Server Operating System.
When TeamViewer is installed on a Windows Server, the machine can have multiple user sessions active at the same time (for example through Remote Desktop). Because of this, you must ensure you are providing the TeamViewer ID of the actual server, not the ID of a temporary user session.

To get the correct ID:

  1. In the Windows system tray, right-click the TeamViewer icon.

  2. Select About TeamViewer.



This is the ID you should provide:

Use the Right TeamViewer Password

TeamViewer allows two different passwords to be set: a random password that changes frequently and a personal password that never changes.

Do not share the random password

The random password changes frequently and may no longer be valid once it is received.


Share the Personal Password

Share the Personal Password that you configured when you installed TeamViewer.

Necessary Information

The following information is what you should share with the person you want to provide access.
Warning
Please share this information through a secure method.
Do not transmit this information over email.
  1. ---TeamViewer---
  2. Id:
  3. Personal Access Password:

  5. ---Computer---
  6. Admin User:
  7. Admin Password:
Warning
Remember:  Secondary admin users are not acceptable.





 

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