Providing Remote TeamViewer Access

Providing Remote TeamViewer Access

TeamViewer provides a secure method of remotely accessing a PC, workstation or server.
In order to access the device, provide the following information the person you want to provide access to.

Do Not Use Secondary Admin Users

Although secondary admins often appear to have all the same permissions as the normal administrator, applications like SQL Server treat them differently and do not grant them all permissions.
This often increases cost and causes incomplete or delayed migrations.

Please ensure that you provide the actual Administrator user's information.  If you are not comfortable sharing the password of the actual Administrator's account, you should set it to something temporary that you are comfortable sharing.

Use the Right TeamViewer Id

Info
These steps are only necessary when TeamViewer is installed on a Server Operating System.
When TeamViewer is installed on a server operating system, it will generate two TeamViewer IDs: A Server ID and a User Id.  You do NOT want the User Id as this ID will only be valid while the user is actively connected to the device.. 

To get the Server ID, right-click on the TeamViewer icon in the system tray and select About TeamViewer:


In the dialog that appears, you'll see the IDs:
image.png

The TeamViewer ID you want is the Server ID.

Use the Right TeamViewer Password

TeamViewer allows two different passwords to be set: a random password that changes frequently and a personal password that never changes.

Do not share the random password

The random password changes frequently and may no longer be valid once it is received.


Share the Personal Password

Share the Personal Password that you configured when you installed TeamViewer.

Necessary Information

The following information is what you should share with the person you want to provide access.
Warning
Please share this information through a secure method.
Do not transmit this information over email.
  1. ---TeamViewer---
  2. Id:
  3. Personal Access Password:

  5. ---Computer---
  6. Admin User:
  7. Admin Password:
Warning
Remember:  Secondary admin users are not acceptable.





 

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