MyCase
MyCase Field Mappings
The following table indicates customizations to how fields are mapped into MyCase. Calendar Entries Final_Subject => Name Final_Description + Final_Location => Description Contact Categories Final_Subject => Name Contacts When Final_Kind = Company ...
MyCase Drive: Post-Migration Operations
Clear the MyCase Drive Cache After a large migration of documents into MyCase, you should clear your MyCase Drive cache. To do that, do the following: Click on the "Show More Icons" ^ in the system tray. Right-click on the MyCase Drive icon. Click on ...
MyCase Injections: Pre-Migration Homework
Prior to restoring data into MyCase the following items should be cleaned up in your legacy system. Activities with Sub-Decimal Hours When activities are transferred to MyCase, the duration of all entries will be rounded up to the nearest 0.1 hours. ...
Connecting to MyCase: Special Permissions
In order to link Universal Migrator to a MyCase account, the following must all be true. The Subscription Must Allow Integrations Some MyCase plans (such as the Basic plan) do not allow integrations. The MyCase account must be on a subscription tier ...
MyCase Injections: Error Creating Custom Fields
A bug exists in the MyCase application (not Universal Migrator) that can cause all attempts at creating any custom field to fail. In the event that this happens, please open a support ticket with MyCase and direct your representative to this article. ...